Licensing/Activation

ID #1034

I bought a license but did not get an email with my activation code.

This can happen if the email with activation details that was sent to you ended up in the junk mail folder, got deleted or blocked by the ISP. Make sure that the email address you used in PayPal or 2CheckOut actually exists and is not a temporary address.

If the payment has been completed, you can retreive your code from our system by entering the email address that you used for payment. Click here to open the "Retrieve activation code" page.

Also allow some time as our system waits for a positive payment confirmation from PayPal or 2CheckOut before it sends out an email. This might take up to several hours, this process is unfortunately out of our control. When you pay with an eCheck this wil take up to 3 to 5 days before our system sends you an email with a link to your activation code.

Last update: 2006-11-12 15:20
Author: Pamela Support Staff
Revision: 1.1

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